Please read the following carefully to understand how we handle your information.
The information we collect and process may broadly include:
We ask for your name, email address, and phone number when you subscribe to Global Reach’s Quarterly Forecasts.
Personal details that you disclose may be recorded during any written or verbal communications we may have with you (such as email transactions and phone calls).
This includes information about how you use our products and services.
We gather some personal information when you visit our website, which we use for technical monitoring and website optimisation. This might include; the Internet Protocol (IP) address used to connect your computer to the internet, your browser type and version, time zone setting, browsing plug-in types and versions, operating system and platform, and information about how you navigate our website.
Cookies are widely used on websites to ensure the most efficient and secure user experience possible. Cookies are small, harmless text files that are downloaded to your personal device when you access a website and are stored by your browser.
Cookies enable us to:
At any time, you can withdraw or change your consent to the cookies on our domain by accessing the settings in your web browser.
You will find more explanations on how to do this in your respective browser via the links below:
We may share your information with other entities within the Global Reach group of companies if we process personal data on their behalf. For example, we share your contact information with Global Reach Partners when you sign up to receive their Quarterly Forecast.
We do not share your information or data with third parties outside of the Global Reach group except under the following circumstances:
Under rare circumstances, we may be required to transfer your information to other countries outside the European Economic Area (“EEA”). Where the information which we collect from you is transferred to and stored at a destination outside the EEA, it may be processed by staff operating outside the EEA who work for us or by one of our suppliers.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your information, we cannot guarantee the security of your information transmitted to our website. Any transmission occurs at your own risk. Once we have received your information, we will use strict procedures and security features in line with the standards set out in the GDPR to try to prevent unauthorised access.
We only retain your data for the period necessary to fulfil the purpose for which it was originally processed. All data is permanently deleted upon the fulfilment of its given retention period.
You have a range of rights over your information and we will endeavour to respect any requests to exercise them.
You may request access to the information we hold about you by making a Subject Access Request (SAR). Once we have confirmed your identity, we will comply with a SAR free of charge within 30 days, unless we deem the request unfounded or excessive. In this event, we will explain why we have decided not to action your request.
You may request that we correct the information we hold on you when it is incorrect, out of date, or incomplete. You may do this at any time by emailing firstname.lastname@example.org.
You may request that we destroy, delete or discontinue using your personal information when it is no longer necessary for the purpose we originally collected it.
You may request that we stop processing your information if you contest its accuracy or the lawfulness of the processing.
Objecting to processing
In cases where we are processing your information on the basis of our legitimate interests, you can ask us to stop for reasons connected to your individual situation. We will do so unless we believe we have a legitimate overriding reason to continue processing your information.
Please bear in mind that if you do object, this may affect our ability to provide you with some of our services.
Whenever you have given us your consent to use your information, you have the right to change your mind at any time and withdraw your consent.
You have the right to stop our use of your information for direct marketing activities at any time. You always have the opportunity to opt-out and we will always comply with your request.
To do so, click the ‘unsubscribe’ link in any marketing email communication we send to you, or alternatively, you can tell us over the phone.
You can request to exercise these rights at any time by contacting us at DPO@globalreachgroup.com
You will not have to pay a fee to access your personal information (or to exercise any other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances. If we do refuse your request, we will explain to you the reasons for our refusal.